Patient-Centered Front Desk Specialist

CHAS Health; Spokane Valley (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Milestone bonus

Health coverage

401(k) match

PTO >6 weeks

Tuition assistance

CME/license reimbursement

Job summary

CHAS Health in Spokane Valley, WA is seeking a friendly front office receptionist to support patient access and office operations. You will greet patients, verify information, collect co-pays, schedule appointments, and enter data into the electronic health records system.

The role emphasizes accuracy, patient confidentiality, and teamwork within a values-driven nonprofit health system offering comprehensive benefits and growth opportunities.

Qualifications

• HS diploma or equivalent required; additional training preferred.
• Customer service and multi-line telephone experience preferred.
• Ability to clearly communicate information to patients.
• Basic math skills to calculate patient payments.
• Commitment to supporting a respectful and inclusive environment.

Responsibilities

• Greet patients, verify appointment details and collect co-pays.
• Schedule patient appointments per guidelines to meet productivity targets.
• Reconcile daily receipts and petty cash.
• Enter patient demographics into the EHR system.
• Ensure intake forms are complete and accurate.
• Answer calls professionally and route messages.
• Arrange translators as needed and maintain patient confidentiality.
• Monitor waiting areas for cleanliness and security.
• Support CHAS Health mission and core values.

Skills

Customer service

Multi-line phone

Computer skills

Communication skills

Math skills

Attention to detail

Education

HS diploma or equivalent

Tools

EHR software

Office software

Job description

CHAS Health in Spokane Valley, WA is seeking a friendly front office receptionist to support patient access and office operations. You will greet patients, verify information, collect co-pays, schedule appointments, and enter data into the electronic health records system.

The role emphasizes accuracy, patient confidentiality, and teamwork within a values-driven nonprofit health system offering comprehensive benefits and growth opportunities.