Patient Care Coordinator: Front Desk & Scheduling

Providence Health Plan Group; Seattle (WA); On-site; USD 31,684 - 48,216; Full time

Job summary

Pacific Medical Centers (PacMed) seeks a Front Office Clerk to support primary care and specialty departments with patient referrals, registration, scheduling, and clerical tasks at our Seattle location. You will greet patients, answer phones, collect co-pays, and help coordinate interpreter services as needed.

The role requires experience in healthcare or customer service, including front desk responsibilities and multi-appointment coordination, with a focus on friendly, patient-centered

Qualifications

• 1 year of experience in a Medical/healthcare setting or 2 years in a Customer Service role.
• 6 months of recent receptionist or front desk experience.
• Preference for related experience with appointment coordination and patient flow.

Responsibilities

• Manage patient referrals, registration (if applicable), and scheduling.
• Answer phones, greet visitors, and provide clerical support.
• Handle co-pays, order and maintain supplies, and coordinate interpreter services as needed.
• Coordinate multiple same-day appointments across disciplines and ensure smooth patient flow.
• Provide back-up support and ensure accurate documentation and patient records.

Skills

Medical setting experience

Customer service experience

Front desk experience

Job description

Pacific Medical Centers (PacMed) seeks a Front Office Clerk to support primary care and specialty departments with patient referrals, registration, scheduling, and clerical tasks at our Seattle location. You will greet patients, answer phones, collect co-pays, and help coordinate interpreter services as needed.

The role requires experience in healthcare or customer service, including front desk responsibilities and multi-appointment coordination, with a focus on friendly, patient-centered