Compassionate Patient Services & Registration Specialist

Atrium Health Enterprise; Huntersville (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Atrium Health Enterprise in Huntersville, NC is seeking a Patient Registration Specialist to ensure accurate registration, insurance verification, scheduling, and smooth front-desk operations. You will interact with patients and families with empathy while handling sensitive information in a fast-paced environment.

The role requires a High School diploma or GED, basic computer skills, and prior customer relations experience.

Qualifications

• High School Diploma or GED required; computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Responsibilities

• Register patients and verify insurance per standards and guidelines.
• Schedule appointments and manage arrival/departure desk activities.
• Process payments; assist billing as needed.
• Encourage patient use of front-end technology during registration.
• Maintain confidential patient information and ensure accuracy.
• Demonstrate knowledge of emergency codes and healthcare regulations, assist with inventory as needed.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Education

High School Diploma or GED

Tools

Medical Records Software

Front desk software

Job description

Atrium Health Enterprise in Huntersville, NC is seeking a Patient Registration Specialist to ensure accurate registration, insurance verification, scheduling, and smooth front-desk operations. You will interact with patients and families with empathy while handling sensitive information in a fast-paced environment.

The role requires a High School diploma or GED, basic computer skills, and prior customer relations experience.