Compassionate Patient Experience Specialist

Atrium Health Enterprise; Monroe (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Atrium Health Enterprise in Monroe, NC seeks a dedicated Front Desk/Patient Registration professional to greet patients, verify insurance, schedule, and process payments with accuracy. This role requires excellent interpersonal and communication skills, a compassionate approach, and the ability to work both independently and as part of a team in a busy clinic.

Candidates should have a High School Diploma or GED, basic computer experience, and prior customer-service or front-desk experience in a

Qualifications

• High school diploma or GED required.
• Experience with medical records software preferred.
• Strong customer-service and communication skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance and assist billing as needed.
• Maintain confidential patient records and collect payments.

Skills

Customer service

Interpersonal skills

Communication skills

Front desk operations

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Atrium Health Enterprise in Monroe, NC seeks a dedicated Front Desk/Patient Registration professional to greet patients, verify insurance, schedule, and process payments with accuracy. This role requires excellent interpersonal and communication skills, a compassionate approach, and the ability to work both independently and as part of a team in a busy clinic.

Candidates should have a High School Diploma or GED, basic computer experience, and prior customer-service or front-desk experience in a