Compassionate Patient Services Coordinator

Moses Weitzman Health System; Enfield (CT); On-site; USD 26,000 - 37,000; Full time

Job summary

Moses/Weitzman Health System is seeking a Patient Service Associate to serve as the first point of contact for patients, visitors and callers. You will greet, schedule, and assist with forms, while ensuring accurate data entry and confidentiality across the EHR system.

You will also manage insurance verification, collect copays, and support a smooth reception area under CHC guidelines, contributing to a high-quality patient experience.

Qualifications

• Associates degree in medical office or medical assisting required.
• Exceptional customer service skills and professional communication are essential.
• Ability to multitask and maintain confidentiality in all interactions.

Responsibilities

• Greet patients and visitors and schedule appointments.
• Manage phone system and assist patients with forms and insurance details.
• Verify and update patient demographics and insurance information.
• Process end-of-day reporting and reconcile records.
• Ensure accuracy of schedules and patient visits.
• Maintain a welcoming, organized reception area and support confidentiality.

Skills

Customer service

Communication

Multitasking

Problem solving

Organizational skills

Education

Associates degree in medical office or medical assisting

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

Moses/Weitzman Health System is seeking a Patient Service Associate to serve as the first point of contact for patients, visitors and callers. You will greet, schedule, and assist with forms, while ensuring accurate data entry and confidentiality across the EHR system.

You will also manage insurance verification, collect copays, and support a smooth reception area under CHC guidelines, contributing to a high-quality patient experience.