Bilingual Patient Services Associate

Moses Weitzman Health System; Connecticut; On-site; USD 30,000 - 34,000; Full time

Job summary

Moses/Weitzman Health System in Stamford, CT is seeking a Patient Service Associate to be the first point of contact for patients, visitors, and callers. You will greet patients, schedule appointments, manage a busy phone system, and help maintain accurate patient records with confidentiality.

This role requires exceptional customer service, strong data-entry skills, bilingual Spanish proficiency, and the ability to multitask across front-desk tasks while upholding CHC guidelines and a

Qualifications

• Associates degree in medical office or medical assistant field required.
• Bilingual skills, Spanish speaking, required.
• Exceptional customer service and communication skills.
• Proven ability to multi-task and maintain confidentiality.

Responsibilities

• Greet patients and schedule appointments; manage a busy phone system.
• Collect, verify, and update patient demographics and insurance information.
• Maintain accurate records and document patient interactions in EHR.
• Assist with end-of-day reconciliation and billing processes.
• Escalate concerns to site leads and support inventory of office supplies.

Skills

Customer service

Data entry

Multitasking

Verbal/written communication

Education

Associate degree in medical office/medical assisting

Tools

Microsoft PowerPoint

Excel

Word

Job description

Moses/Weitzman Health System in Stamford, CT is seeking a Patient Service Associate to be the first point of contact for patients, visitors, and callers. You will greet patients, schedule appointments, manage a busy phone system, and help maintain accurate patient records with confidentiality.

This role requires exceptional customer service, strong data-entry skills, bilingual Spanish proficiency, and the ability to multitask across front-desk tasks while upholding CHC guidelines and a