Compassionate Patient Registration Specialist

R1-Rc; Oshkosh (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration in Oshkosh, Wisconsin. You’ll be the friendly first contact for patients checking in, guiding them through registration, gathering information, and answering questions with calm confidence.

You’ll work across systems, handle calls, and support patients with diverse insurance plans. No healthcare background? We’ll train you—this role launches a healthcare career with growth opportunities and a supportive team.

Qualifications

• High School Diploma or GED (required)
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements
• Medical or healthcare experience preferred but not required

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Customer service

Communication

Compassion

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration in Oshkosh, Wisconsin. You’ll be the friendly first contact for patients checking in, guiding them through registration, gathering information, and answering questions with calm confidence.

You’ll work across systems, handle calls, and support patients with diverse insurance plans. No healthcare background? We’ll train you—this role launches a healthcare career with growth opportunities and a supportive team.