Frontline Patient Registration Specialist

R1 RCM; Appleton (WI); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive benefits package

Résumé du poste

R1 RCM Inc. is hiring a Customer Service Representative in Patient Registration at Ascension St. Elizabeth Hospital in Wisconsin. You will be the first friendly face patients meet when they check in, helping with the registration process while navigating insurance details and answering questions with compassion.

No healthcare background? Training is provided; this role offers a fast-paced environment with meaningful growth and the chance to impact patient experiences daily.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsabilités

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Connaissances

Customer service

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. is hiring a Customer Service Representative in Patient Registration at Ascension St. Elizabeth Hospital in Wisconsin. You will be the first friendly face patients meet when they check in, helping with the registration process while navigating insurance details and answering questions with compassion.

No healthcare background? Training is provided; this role offers a fast-paced environment with meaningful growth and the chance to impact patient experiences daily.