Compassionate Patient Care Coordinator — Front Desk

Page Mechanical Group, Inc.; Raleigh (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Retirement plan

Professional development

Collaborative culture

Meaningful work

Job summary

Atlantic Fertility is seeking a Patient Care Coordinator to warmly greet patients, manage appointments, and support front desk operations. You will verify demographics and insurance, handle payments, and coordinate with clinical staff to ensure seamless visits.

The ideal candidate brings a patient-centric attitude, strong organization, and excellent communication in a fast-paced setting.

Qualifications

• Experience delivering compassionate patient service.
• Ability to manage multiple tasks while maintaining accuracy.
• Strong communication and problem-solving skills.

Responsibilities

• Greet and assist patients with warmth and professionalism.
• Schedule and manage patient appointments efficiently.
• Register patient information and verify demographics/insurance.
• Collect copays and process payments accurately.
• Answer calls and direct inquiries to appropriate departments.
• Coordinate with providers and staff to ensure smooth visits.

Skills

Patient-focused communication

Multitasking

Professional phone etiquette

Attention to detail

Team collaboration

Tools

EMR systems

Scheduling software

Job description

Atlantic Fertility is seeking a Patient Care Coordinator to warmly greet patients, manage appointments, and support front desk operations. You will verify demographics and insurance, handle payments, and coordinate with clinical staff to ensure seamless visits.

The ideal candidate brings a patient-centric attitude, strong organization, and excellent communication in a fast-paced setting.