Compassionate Pediatric Patient Coordinator

Associates in Pediatric Therapy; Versailles (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

PTO

Life & disability insurance

Job summary

Associates in Pediatric Therapy is seeking a Patient Coordinator to warmly welcome patients and families in a fast-paced pediatric setting. You’ll support front-desk duties, coordinate appointments, and help maintain accurate EMR records to ensure smooth visits.

You will manage insurance authorizations, coordinate with physicians and therapists, assist with check-ins, and collect co-pays, contributing to a caring, efficient clinic environment.

Qualifications

• High school diploma or equivalent.
• Two years of experience in a medical office setting.
• Excellent oral and written communication skills.
• Ability to work with pediatric patients with special needs.

Responsibilities

• Welcome patients and visitors in person and on the telephone, answering inquiries or referring to other staff.
• Obtain initial prescription from referring physician’s office for patient’s treatment, updates patient’s EMR chart with prescription and expiration date.
• Obtain initial authorization from insurance provider for patient’s treatment, updates patient’s EMR chart with authorization form and expiration date.
• Schedule appointments for new and existing patients in the electronic medical records system (EMR).
• Coordinate communication with APT staff, referring physicians, and therapists to ensure needs of patients and families are met.
• Assist patients checking in for appointments using the kiosk when necessary.
• Collect co-pays for current visit or balances from prior visits.

Job description

Associates in Pediatric Therapy is seeking a Patient Coordinator to warmly welcome patients and families in a fast-paced pediatric setting. You’ll support front-desk duties, coordinate appointments, and help maintain accurate EMR records to ensure smooth visits.

You will manage insurance authorizations, coordinate with physicians and therapists, assist with check-ins, and collect co-pays, contributing to a caring, efficient clinic environment.