Compassionate Patient Access Specialist (Part-Time)

R1 RCM, Inc.; Cedar Park (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. in Cedar Park, TX is seeking a part-time PRN Customer Service Representative - Patient Registration. You will be the first point of contact for patients, ensuring fast, compassionate access to care and accurate data entry across systems.

You’ll handle check-in, answer questions, verify insurance, and collaborate with clinical teams to maintain smooth patient flow. A high school diploma or GED is required, and background checks and vaccinations may be required.

Qualifications

• Experience in patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• Strong customer service and interpersonal skills.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Provide exceptional customer service to patients and families during check-in.
• Answer phones and collect accurate patient information quickly.
• Assist with insurance verification and collecting co-pays as needed.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Navigate multiple computer systems to register patients efficiently.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Cedar Park, TX is seeking a part-time PRN Customer Service Representative - Patient Registration. You will be the first point of contact for patients, ensuring fast, compassionate access to care and accurate data entry across systems.

You’ll handle check-in, answer questions, verify insurance, and collaborate with clinical teams to maintain smooth patient flow. A high school diploma or GED is required, and background checks and vaccinations may be required.