Compassionate Patient Access Specialist - PRN

R1 RCM Holdco Inc.; Cedar Park (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a Part-time/PRN Patient Access Representative in Cedar Park, Texas, to serve as the first point of contact for patients.

You will ensure fast, compassionate access to care, handle registration across multiple computer systems, and collect accurate information with a focus on patient experience. Responsibilities include check-ins, phone inquiries, and coordinating with care teams to minimize delays.

Qualifications

• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• Ability to pass background check, drug test, and vaccination requirements.
• Strong interpersonal skills and professional demeanor.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Communication skills

Multitasking

Attention to detail

Professional demeanor

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Part-time/PRN Patient Access Representative in Cedar Park, Texas, to serve as the first point of contact for patients.

You will ensure fast, compassionate access to care, handle registration across multiple computer systems, and collect accurate information with a focus on patient experience. Responsibilities include check-ins, phone inquiries, and coordinating with care teams to minimize delays.