Patient Access Specialist: Compassionate Healthcare Support

R1-Rc; Cedar Park (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative at Ascension Seton Cedar Park, TX. The role supports fast and compassionate access to care, handling check-in, insurance verification, and patient information across multiple systems.

We value exceptional customer service, clear communication, and the ability to stay calm under pressure while assisting patients and families through registration and billing processes. A high school diploma or GED is required.

Qualifications

• Experience in healthcare access or front desk is a plus.
• Strong communication and empathy to support patients in stressful moments.
• Comfortable navigating multiple systems and gathering accurate information.

Responsibilities

• Register patients efficiently and verify insurance details across systems.
• Answer phones, collect demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with care teams to maintain smooth patient flow and timely access to care.
• Maintain professionalism and compassion in fast-paced hospital settings.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative at Ascension Seton Cedar Park, TX. The role supports fast and compassionate access to care, handling check-in, insurance verification, and patient information across multiple systems.

We value exceptional customer service, clear communication, and the ability to stay calm under pressure while assisting patients and families through registration and billing processes. A high school diploma or GED is required.