Compassionate Patient Access Specialist

Hugh Chatham Health, Inc.; Charlotte (NC); Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid Time Off

Retirement plans

Zusammenfassung

Advocate Health’s Family Medicine posting seeks a dedicated team member to ensure a smooth patient experience from registration to billing. The role emphasizes compassionate service, precise data entry, and collaboration with clinical staff.

The position requires a high school diploma or GED, computer experience, and customer relations skills, with comprehensive benefits and opportunities for growth.

Qualifikationen

• Provide compassionate customer service to ensure a positive patient experience.
• Demonstrate strong interpersonal skills with patients and families in sensitive situations.
• Exhibit critical thinking and decisive judgment in a fast-paced environment.
• Handle patient registration, insurance verification, scheduling, and billing-related tasks.
• Encourage use of front-end technology during registration.
• Maintain accurate patient information including insurance and billing details.

Aufgaben

• Exemplify caring patient service to create a positive experience.
• Interact with patients and families with empathy in sensitive situations.
• Manage registration, insurance verification, scheduling, and billing processes.

Kenntnisse

Customer service

Interpersonal skills

Critical thinking

Teamwork

Front-end technology

Ausbildung

High School Diploma or GED

Tools

Medical Records Software

Jobbeschreibung

Advocate Health’s Family Medicine posting seeks a dedicated team member to ensure a smooth patient experience from registration to billing. The role emphasizes compassionate service, precise data entry, and collaboration with clinical staff.

The position requires a high school diploma or GED, computer experience, and customer relations skills, with comprehensive benefits and opportunities for growth.