Compassionate Patient Access Scheduler

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage medical charts. The role emphasizes excellent customer service, accurate data capture, and collaboration with clinical staff across departments.

The position requires a High School Diploma or equivalent (Associate’s degree preferred) and CPR certification as determined by management. Prior health care experience is valued.

Qualifications

• High School Diploma or equivalent required; Associate’s degree preferred.
• CPR certification may be required depending on role.
• 1 year of health care experience preferred.
• Strong computer, administrative, and customer service skills.

Responsibilities

• Greet and register patients and families at registration areas.
• Answer telephone calls and schedule appointments.
• Pull and file medical charts as indicated.
• Coordinate with clinical staff and other departments to ensure smooth patient flow.

Skills

Computer skills

Administrative skills

Customer service

Organizational skills

Education

High school diploma

Associate's degree

Job description

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage medical charts. The role emphasizes excellent customer service, accurate data capture, and collaboration with clinical staff across departments.

The position requires a High School Diploma or equivalent (Associate’s degree preferred) and CPR certification as determined by management. Prior health care experience is valued.