Patient Access Specialist I: Compassionate Registration

Springfield Memorial Hospital; United States; On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health is seeking a Patient Access Specialist to coordinate patient entry, ensure accurate registration, and support financial and compliance functions. The role requires interacting with patients to collect demographics and insurance data while maintaining confidentiality in a fast-paced hospital setting.

The ideal candidate will have strong interpersonal skills, attention to detail, and experience in patient access or similar office roles.

Qualifications

• High School Diploma required.
• 1 year business office experience preferred: Patient Access, Billing and collections, Insurance principles and practices, Accounts receivable.
• Completion of 12 hours of coursework in a business or healthcare-related field may substitute for business office experience.
• Previous Patient Access experience strongly preferred.

Responsibilities

• Accurately process patient registration and admission information
• Collect and verify patient demographics and insurance information
• Perform financial collections and explain payment responsibilities
• Present and explain required legal, ethical, and compliance documents during registration
• Maintain confidentiality and compliance with healthcare regulations
• Schedule services such as mammography screenings
• Serve as liaison between ancillary departments and Patient Access Services teams
• Provide service in patient care environments with professionalism and compassion

Skills

Interpersonal skills

Customer service

Data entry

Communication

Problem solving

Attention to detail

Teamwork

Medical terminology

Education

High School Diploma

Business/Healthcare coursework (12 hours)

Tools

Registration software

Job description

Memorial Health is seeking a Patient Access Specialist to coordinate patient entry, ensure accurate registration, and support financial and compliance functions. The role requires interacting with patients to collect demographics and insurance data while maintaining confidentiality in a fast-paced hospital setting.

The ideal candidate will have strong interpersonal skills, attention to detail, and experience in patient access or similar office roles.