Compassionate Patient Access & Scheduling Specialist

Beth Israel Lahey Health; Brookline (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Brookline, MA, seeks an administrative Registration specialist to warmly welcome patients, collect insurance information, verify demographics, and support a smooth front-desk experience, impacting access and billing accuracy. This role represents the first impression of the organization and contributes to patient safety and satisfaction.

You will process co-pays, assist with kiosk check-in, schedule appointments, and safeguard confidential data in a fast-paced

Qualifications

• Experience in a business setting providing customer service while processing electronic data.
• Ability to verify demographic/financial information accurately.
• Fast-paced, multi-task environment capability.

Responsibilities

• Registers patients and explains the registration process.
• Processes co-pays and insurance information.
• Ensures confidentiality and accuracy of patient data.
• Maintains smooth registration flow and patient experience.

Skills

Customer service

Data accuracy

Multitasking

Education

High school degree

Job description

Beth Israel Lahey Health in Brookline, MA, seeks an administrative Registration specialist to warmly welcome patients, collect insurance information, verify demographics, and support a smooth front-desk experience, impacting access and billing accuracy. This role represents the first impression of the organization and contributes to patient safety and satisfaction.

You will process co-pays, assist with kiosk check-in, schedule appointments, and safeguard confidential data in a fast-paced