Compassionate Patient Access & Registration Specialist

Ochsner Health; Slidell (LA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Ochsner Health in Slidell, LA seeks a Patient Access Representative to greet patients, schedule appointments, and register patients for hospital services. You will handle insurance verification and explain benefits while collecting co-pays and self-pay amounts in a fast-paced healthcare setting.

The role requires strong communication, data-entry accuracy, and knowledge of billing regulations. This position emphasizes patient service excellence and cross-functional collaboration.

Qualifikationen

• Must have strong customer service mindset and professional demeanor.
• Experience with data entry and accurate data capture.
• Familiarity with insurance benefits and billing concepts.

Aufgaben

• Provide excellent customer service to patients, guests, and family members.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission processes.
• Ensure all required forms are completed; gather and verify paperwork.
• Input demographic and financial information; explain insurance benefits and collect co-pays and self-pay amounts.
• Perform financial analysis of each case and inform patients of financial responsibilities.
• Balance cash drawer daily and handle deposits; follow closing procedures.
• Collaborate with other departments and maintain patient privacy and professionalism.

Kenntnisse

Customer service

Data entry

Verbal communication

Interpersonal skills

Billing knowledge

Ausbildung

High school diploma or equivalent

Associate’s degree

Tools

Windows

EMR/EHR systems

Jobbeschreibung

Ochsner Health in Slidell, LA seeks a Patient Access Representative to greet patients, schedule appointments, and register patients for hospital services. You will handle insurance verification and explain benefits while collecting co-pays and self-pay amounts in a fast-paced healthcare setting.

The role requires strong communication, data-entry accuracy, and knowledge of billing regulations. This position emphasizes patient service excellence and cross-functional collaboration.