OB/GYN Front Desk & Patient Services Specialist

aah

Charlotte (NC)

On-site

USD 26,000 - 41,000

Full time

4 days ago

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Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement with employer match

Job summary

Advocate Health in Charlotte, NC seeks a full-time Patient Services/Front Desk role in the 02250 GCMG Eastover University OBGYN - Obstetrics/Gynecology department. Monday–Friday, 8:15am–5:15pm; hours may vary.

Base compensation aligns with a 40-hour work week, with comprehensive benefits and career growth opportunities. Responsibilities include patient registration, scheduling, insurance verification, and revenue capture while delivering compassionate care and a positive patient experience in a

Qualifications

High School Diploma or GED required.
Computer experience required.
Customer relations experience required.
Experience with Medical Records Software preferred.

Responsibilities

Exemplify caring and compassionate customer service to create an excellent patient experience.
Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
Demonstrates critical thinking and decisive judgment in a fast-paced environment.
Manages patient registration, insurance verification, scheduling, and cash receipting.
Encourages front-end technology use during registration and maintains accurate patient information.
Assists billing functions and understands applicable federal and state healthcare regulations.
Monitors inventory and stock medications and emergency equipment.