Compassionate Medical Receptionist & Patient Concierge

ConvenientMD LLC; Lebanon (NH); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Job summary

ConvenientMD LLC in New Hampshire seeks a Medical Receptionist to greet patients, register and collect payments, and ensure timely care for patients while upholding HIPAA. You will be part of a friendly team across multiple clinics, contributing to a smooth front-desk experience.

You will coordinate with clinicians and staff, manage online and walk-in reservations, and support scheduling referrals. The role requires organization, empathy, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator—able to foreshadow and elevate concerns.
• Detail-oriented with excellent organizational skills and ability to multitask.
• Compassionate, authentic, patient-focused approach to care.
• Technically savvy with Microsoft Office or related software.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
• Register patients efficiently, ensuring completion of all required forms with accurate information.
• Handle insurance and billing inquiries, providing clear and concise information to patients.
• Aid ill or distraught patients as necessary and with available resources.
• Collect payments, insurance co-pays, and prescription charges following clinic policies.

Skills

Communication

Multitasking

HIPAA

Microsoft Office

Customer service

Education

High School Diploma or GED

Tools

Electronic Medical Records

Reservation Scheduling Software

Job description

ConvenientMD LLC in New Hampshire seeks a Medical Receptionist to greet patients, register and collect payments, and ensure timely care for patients while upholding HIPAA. You will be part of a friendly team across multiple clinics, contributing to a smooth front-desk experience.

You will coordinate with clinicians and staff, manage online and walk-in reservations, and support scheduling referrals. The role requires organization, empathy, and strong communication skills.