Medical Front Desk Specialist — Patient Care & Coordination

ConvenientMD LLC; Lebanon (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match

Tuition benefits with Purdue Global

Short-term disability (company paid)

Pet insurance (optional)

Employee discounts

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first contact for patients and visitors in our New Hampshire clinics. You will greet patients, register them, collect payments, and help ensure timely access to care while supporting the clinical team.

Responsibilities include patient registration, insurance and billing inquiries, scheduling, and maintaining accurate records across multiple software systems. A friendly, organized, and HIPAA-conscious approach is essential.

Qualifications

• Must have a High School Diploma or GED and strong customer service skills.
• Experience handling patient registrations, billing inquiries, and insurance questions is preferred.

Responsibilities

• Greet patients and visitors warmly and manage the front desk.
• Register patients and complete required forms with accurate information.
• Handle insurance and billing inquiries, providing clear information to patients.
• Assist with scheduling, reservations (online and walk-in), and coordinating referrals as needed.
• Navigate multiple software systems to follow clinic protocols and support the Employer Services team.

Skills

Patient interaction

Communication

Organizational skills

Multi-tasking

HIPAA compliance

Microsoft Office

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first contact for patients and visitors in our New Hampshire clinics. You will greet patients, register them, collect payments, and help ensure timely access to care while supporting the clinical team.

Responsibilities include patient registration, insurance and billing inquiries, scheduling, and maintaining accurate records across multiple software systems. A friendly, organized, and HIPAA-conscious approach is essential.