Compassionate Medical Office Administrative Assistant

Advocate Health; Mequon (WI); Presencial; USD 22.000 - 28.000; Jornada completa

Descripción de la vacante

Advocate Health in Mequon, WI seeks a detail-oriented administrative professional to greet patients, collect co-pays, and manage calendar scheduling. You will coordinate appointments with departments, prepare documents, and support billing and records management in a busy clinic setting.

The role requires strong Microsoft Office skills, excellent communication, and the ability to multi-task in a fast-paced environment. Prior scheduling and customer service experience is preferred.

Formación

• High School Graduate.
• Typically requires 1 year of scheduling, customer service, and admin/clerical support.
• Proficient in Microsoft Office and data entry.
• Ability to multi-task and maintain calendars.

Responsabilidades

• Greets patients and visitors, collects co-payments, and responds to routine information requests.
• Schedules and maintains calendars; coordinates agendas, site selection, meals, AV setups and document prep.
• Schedules patients and enters data; coordinates with physician offices as needed.
• Answers calls, screens triage clinical questions and resolves issues.
• Assembles and releases patient records; liaises with Medical Records for notes/information.
• Generates and distributes basic reports; updates existing reports.
• Opens mail, operates office equipment, orders supplies as needed.
• Completes referrals and re-authorizations; handles patient registration and required information.
• Processes billing/reimbursement forms; maintains logs and data for reports.

Conocimientos

Multi-tasking

Customer service

Communication

Organization

Office equipment

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

Advocate Health in Mequon, WI seeks a detail-oriented administrative professional to greet patients, collect co-pays, and manage calendar scheduling. You will coordinate appointments with departments, prepare documents, and support billing and records management in a busy clinic setting.

The role requires strong Microsoft Office skills, excellent communication, and the ability to multi-task in a fast-paced environment. Prior scheduling and customer service experience is preferred.