Compassionate Medical Front Desk Receptionist

OneOncology; Goldsboro (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Southeastern Medical Oncology Center in North Carolina is seeking a Front Office Assistant to create a positive, professional first impression, manage scheduling, and ensure smooth patient flow. This full-time, on-site role requires HIPAA compliance and strong customer service.

The position entails collecting co-pays, entering data into Practice Management and EHR, and traveling to other sites within the region as needed.

Qualifications

• 2+ years front office experience preferred.
• 1-2 years of customer service.
• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.

Responsibilities

• Create a positive, professional first impression for patients.
• Schedule appointments and assist with scheduling any tests directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances and enter them into the batch for the day in Practice Management.
• Review for completeness and accuracy and enter patient demographics and clinical information into Practice Management and EHR.
• Travel to other sites within a reasonable geographic region as required.

Skills

Customer service

Attention to detail

Communication skills

HIPAA compliance

Typing 40 WPM

Medical terminology

Computer literacy

Multitasking

Education

High School Diploma or GED

Job description

Southeastern Medical Oncology Center in North Carolina is seeking a Front Office Assistant to create a positive, professional first impression, manage scheduling, and ensure smooth patient flow. This full-time, on-site role requires HIPAA compliance and strong customer service.

The position entails collecting co-pays, entering data into Practice Management and EHR, and traveling to other sites within the region as needed.