Front Office Assistant- Hematology/Oncology

CarolinaEast Health; New Bern (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

CarolinaEast Health System is seeking a Front Office Assistant to greet, instruct, direct, and schedule patients and visitors. This role serves as a liaison between patients and the medical support staff, ensuring smooth check-ins and communications.

GHR policies indicate full-time employees receive a robust benefits package. A friendly, patient-centered approach is essential to uphold CarolinaEast's standards of excellence in a busy medical office environment.

Qualifications

• High school graduate or equivalent.
• Two years of experience in a medical office preferred.
• Knowledgeable and efficient in the operation of computers and various types of office equipment.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Serves as liaison between patient and medical support staff.

Skills

Customer service

Office software

Education

High school graduate or equivalent

Two years of experience in a medical office

Tools

Computers and office equipment

Job description

Job Summary:

The Front Office Assistant greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek , among numerous other prestigious accolades.

Benefits

• CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff.

Minimum Requirements:

• High school graduate or equivalent.
• Two years of experience in a medical office preferred.
• Knowledgeable and efficient in the operation of computers and various types of office equipment.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.