Receptionist

OneOncology; Goldsboro (NC); Presencial; USD 34 000 - 46 000; Tempo integral

Resumo da oferta

Southeastern Medical Oncology Center in North Carolina is seeking a Front Office Assistant to create a positive, professional first impression, manage scheduling, and ensure smooth patient flow. This full-time, on-site role requires HIPAA compliance and strong customer service.

The position entails collecting co-pays, entering data into Practice Management and EHR, and traveling to other sites within the region as needed.

Qualificações

• 2+ years front office experience preferred.
• 1-2 years of customer service.
• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.

Responsabilidades

• Create a positive, professional first impression for patients.
• Schedule appointments and assist with scheduling any tests directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances and enter them into the batch for the day in Practice Management.
• Review for completeness and accuracy and enter patient demographics and clinical information into Practice Management and EHR.
• Travel to other sites within a reasonable geographic region as required.

Conhecimentos

Customer service

Attention to detail

Communication skills

HIPAA compliance

Typing 40 WPM

Medical terminology

Computer literacy

Multitasking

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Why Join Us?

SMOC is proud to have a team of professionals who share our passion for and commitment to excellence and our sense of compassion.

Job Description:

Primary Duties & Responsibilities:

• To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
• Schedule appointments and assist with scheduling any additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
• Reconcile payment batches at the end of every day and turn them in to the Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.
• Assist patients with the completion of the Phreesia registration system.
• As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Knowledge, Competencies & Skills:

• Excellent customer service.
• Attention to detail and willingness to learn.
• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to type 40 Words Per Minute.

Travel:

• Ability to travel to other sites as necessary.

Physical Requirements for the Job:

• Able to sit, stand and or walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.
• Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Job Type:

Full-Time

Equal Opportunity Employer:

Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Founded in 1984, **Southeastern Medical Oncology Center** (SMOC) is dedicated to providing the people of North Carolina the most advanced, effective and appropriate cancer care and hematology care available today. With genuine compassion and a deep commitment to your health, quality of life and best interests, we strive to offer not just the highest standard of care but also heartfelt understanding, comprehensive support and — ultimately — hope in the fight against cancer.