Front Office Assistant- Hematology/Oncology

CarolinaEast Health System; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CarolinaEast Health System seeks a Front Office Assistant to welcome patients and visitors, schedule appointments, and facilitate communication with medical staff. The role supports a high-quality patient experience in a busy clinical setting.

The Front Office Assistant will handle front-desk activities, coordinate scheduling, and ensure smooth daily operations under the guidance of office leadership in a community-centered hospital system.

Qualifications

• High school diploma or equivalent.
• Two years of medical office experience preferred.
• Proficient with computers and office equipment.

Responsibilities

• Greet and schedule patients and visitors.
• Instruct and direct patients as needed.
• Serve as liaison between patients and medical support staff.

Skills

Customer service

Microsoft Office

Medical office experience

Communication skills

Education

High school diploma or equivalent

Job description

Job Summary:The Front Office Assistant greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of Americas Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements:

• High school graduate or equivalent.
• Two years of experience in a medical office preferred.
• Knowledgeable and efficient in the operation of computers and various types of office equipment.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.