Compassionate Medical Front Desk — Part-Time

ADVOCARE, LLC; Philadelphia (Philadelphia County); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Vision

Flexible Spending Accounts

MetLife Auto/Vehicle & Home Insurance

Job summary

ADVOCARE, LLC is seeking a friendly Front Desk Receptionist to warmly greet patients and manage front-desk communications. The role supports scheduling and administrative tasks in a fast-paced medical office.

You will handle multi-line calls, schedule appointments, collect co-pays, and assist with chart preparation while maintaining confidentiality and a welcoming environment for patients and staff. Ideal candidates have a high school diploma, front desk or medical office experience, EMR

Qualifications

• Excellent customer service and communication skills.
• Ability to maintain professionalism, confidentiality, and diplomacy.
• Strong interpersonal skills with diverse individuals.
• Detail-oriented with strong follow-up and multitasking capabilities.
• Adaptable and flexible in a fast-paced environment.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook) and office equipment.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Skills

Customer service

Communication

Confidentiality

Diplomacy

Interpersonal skills

Detail-oriented

Multitasking

Adaptable

Education

High School Diploma or equivalent

Front desk or medical office experience preferred

EMR familiarity

Tools

Microsoft Office

EMR software

Job description

ADVOCARE, LLC is seeking a friendly Front Desk Receptionist to warmly greet patients and manage front-desk communications. The role supports scheduling and administrative tasks in a fast-paced medical office.

You will handle multi-line calls, schedule appointments, collect co-pays, and assist with chart preparation while maintaining confidentiality and a welcoming environment for patients and staff. Ideal candidates have a high school diploma, front desk or medical office experience, EMR