Compassionate Medical Front Desk | Mental Health Clinic

Blue Sky Mental Health Clinic; Silver Spring (MD); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Dental insurance

Free food & snacks

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Blue Sky Mental Health Clinic in Silver Spring, MD is seeking a compassionate Medical Front Desk Receptionist to warmly welcome patients, schedule appointments, verify insurance, and keep our records compliant with HIPAA.

The ideal candidate will multitask in a fast-paced clinical environment, deliver excellent customer service, and support staff across the clinic to ensure patient care runs smoothly.

Qualifications

• 1+ year of medical front desk or healthcare admin experience.
• Experience with EHR/EMR software and scheduling systems.
• Familiar with insurance verification and basic medical billing.
• Knowledge of HIPAA and patient confidentiality.
• Excellent communication and customer service.
• Ability to multitask in a fast-paced clinic.

Responsibilities

• Greet and check in patients warmly and confidentially.
• Schedule, confirm, and manage patient appointments using EHR.
• Verify insurance eligibility and process intake paperwork.
• Answer calls, voicemails, and patient inquiries.
• Collect co-pays and manage billing documentation.
• Maintain patient records in HIPAA-compliant manner.
• Coordinate communication between patients, providers, and staff.

Skills

Communication skills

Interpersonal skills

Customer service

Multitasking under pressure

HIPAA compliance

Mental health sensitivity

Education

1+ year in medical front desk/healthcare administration

Tools

EHR/EMR software

Medical scheduling systems

Insurance verification tools

Job description

Blue Sky Mental Health Clinic in Silver Spring, MD is seeking a compassionate Medical Front Desk Receptionist to warmly welcome patients, schedule appointments, verify insurance, and keep our records compliant with HIPAA.

The ideal candidate will multitask in a fast-paced clinical environment, deliver excellent customer service, and support staff across the clinic to ensure patient care runs smoothly.