Patient Care & Scheduling Specialist

Compass Health Center, Llc; Silver Spring (MD); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

Compass Health Center, Llc in Silver Spring, MD is seeking a Patient Care Coordinator to provide clerical support for our patients. The role involves welcoming patients, answering calls, scheduling intake and family therapy appointments, and maintaining confidential patient records in a HIPAA-compliant environment.

The position requires strong clerical skills, experience with an EMR system, and the ability to handle payments and scheduling for outpatient psychiatry and therapy services.

Responsabilités

• Greets and orients all patients, visitors, and staff who enter the building.
• Answers incoming calls in a warm and welcoming manner.
• Maintains neat and orderly reception area.
• Maintains awareness of patients, visitors, and staff who are in the building.
• Completes intake calls and schedules intake appointments.
• Reaches out to families to schedule family therapy appointments and outpatient psychiatrist appointments.
• Provides intake to new clients, verifying the accuracy of demographics, insurance, completion of forms and organizational data to be entered in the chart in a timely manner.
• Maintains patient charts according to confidentiality standards and policy. Maintains all patient’s, visitor’s, and staff’s confidentiality according to HIPAA requirements and Compass policy.
• Utilizes Electronic Medical Record system as needed to verify patient appointments and to schedule appointments for clinicians and/or outpatient psychiatrists with patients.
• Obtains payment methods for program or outpatient appointments. Collects payments and issue receipts for outpatient psychiatry and/or therapist appointments rendered.
• Opens and closes facility in a timely manner in accordance to procedure.
• Performs clerical duties to ensure efficient operations of the center to include computers, office

Description du poste

Compass Health Center, Llc in Silver Spring, MD is seeking a Patient Care Coordinator to provide clerical support for our patients. The role involves welcoming patients, answering calls, scheduling intake and family therapy appointments, and maintaining confidential patient records in a HIPAA-compliant environment.

The position requires strong clerical skills, experience with an EMR system, and the ability to handle payments and scheduling for outpatient psychiatry and therapy services.