Compassionate Medical Front Desk | Day-One Benefits

Trinity Health; Plymouth (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Meaningful patient care

Mission-driven organization

Job summary

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first point of contact for patients, ensuring a welcoming environment and smooth front-desk operations. You will assist with registration, scheduling, and billing tasks, contributing to exceptional patient care.

The role supports day-to-day office functions and requires a professional, compassionate approach to patient interactions. This position is full-time with a day shift in Southeast Michigan.

Qualifications

• High School Diploma or GED or equivalent.
• 1–2 years of medical office or customer service experience preferred.
• No credentials or licensure required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first point of contact for patients, ensuring a welcoming environment and smooth front-desk operations. You will assist with registration, scheduling, and billing tasks, contributing to exceptional patient care.

The role supports day-to-day office functions and requires a professional, compassionate approach to patient interactions. This position is full-time with a day shift in Southeast Michigan.