Compassionate Hospice Intake Coordinator

Jewish Health Care Center Inc

Salisbury Heights (MA)

On-site

USD 41,000 - 52,000

Full time

6 days ago

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Benefits offered by this job

Weekly pay

Health insurance from day one

Dental and vision insurance

Employer-paid life insurance

Disability insurance (short/long-term)

Employee referral bonus up to $1,000

Paid time off

Tuition assistance up to $9,000/year

401(k) with company match

Annual profit-sharing contribution

Employee recognition programs

Corporate discounts on cell phones and

Job summary

The Jewish HealthCare Center, a respected New England healthcare facility, seeks an Intake Coordinator for hospice referrals and admissions. This full-time role follows a M-F 8:30am–5pm schedule, with a pay rate of $30–$38 per hour based on experience.

The coordinator will manage referrals, verify information, and serve as the main contact for patients and partners. Responsibilities include coordinating admissions, tracking activity, maintaining records, and collaborating with clinicians to

Qualifications

Background in nursing, social work, healthcare support, or a related healthcare field.
Experience in hospice, intake, care coordination, case management, or patient services preferred.
Compassionate communicator with empathy and professionalism.
Strong organizational, multitasking, and problem-solving skills.
Proficiency with EMR systems and standard computer applications.
Ability to prioritize urgent needs, manage competing demands, and meet deadlines.
Respect for diverse cultural, spiritual, and personal beliefs surrounding end-of-life care.
Self-motivated team player who can work independently and collaborate with a multidisciplinary team.

Responsibilities

Receive, review, and process hospice referrals from hospitals, physician offices, nursing facilities, and community sources.
Gather and verify required admission information, including medical records, physician orders, insurance coverage, and demographic data.
Serve as a primary point of contact for patients, families, and referral sources throughout the referral and admission process.
Coordinate admission assessments and visits with hospice leadership and clinical staff to ensure timely patient access to services.
Track referral activity, monitor outstanding items, and follow up to facilitate efficient admissions.
Maintain complete and accurate referral records in accordance with agency standards.
Develop and sustain positive working relationships with healthcare providers and community referral partners.
Support smooth communication between referral sources and hospice team members to ensure continuity of care.
Adhere to agency policies, regulatory requirements, and confidentiality standards in all aspects of work.