Intake & Admissions Coordinator (Hospice)

Voluntary Protection Programs Participants' Association, Inc.; Texas; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice is seeking an Intake Coordinator to manage patient referrals and admissions. You will initiate charts in the EMR, maintain census data, and ensure compliance with CHAP and federal requirements.

The role emphasizes building strong referral networks and reporting trends to improve service delivery. The ideal candidate has 3–5 years in hospice operations, a health-care degree, and proven intake or admissions experience, with a valid driver's license and EMR proficiency.

Qualifications

• Degree in health care or related field preferred.
• 3–5 years of health care experience, hospice operations preferred.
• Admissions/Intake and customer service experience.
• Valid Driver’s License and Automobile Insurance.
• Knowledge of CHAP standards and private payer practices.
• Experience with EMR software.

Responsibilities

• Direct all daily patient referral and intake operations, including policy development.
• Initiate chart into EMR and maintain workflow.
• Maintain census, pending admissions, red flags, and care plan meetings on stand-up board.
• Ensure compliance with state, federal and CHAP regulatory requirements.
• Build relationships with referral sources and enhance community perceptions.
• Gather, collate, and report referral statistics and trends.
• Participate in strategic planning to meet unmet customer needs.
• Understand contract provisions and ensure proper admissions.
• Participate in quality improvement teams and activities.
• Assist referral sources in accessing community resources when needed.
• Timely submission of all documentation.
• Perform other duties as required.

Skills

Customer service

Communication

Education

Degree in health care or related field preferred

CHAP standards knowledge

Tools

EMR software

Job description

Heart to Heart Hospice is seeking an Intake Coordinator to manage patient referrals and admissions. You will initiate charts in the EMR, maintain census data, and ensure compliance with CHAP and federal requirements.

The role emphasizes building strong referral networks and reporting trends to improve service delivery. The ideal candidate has 3–5 years in hospice operations, a health-care degree, and proven intake or admissions experience, with a valid driver's license and EMR proficiency.