Compassionate Hospice Intake & Scheduling Specialist

Elizabeth Hospice; Escondido (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

401(k) with employer match

Paid time off

Tuition reimbursement

Mileage reimbursement

Job summary

Elizabeth Hospice is recruiting an Intake Coordinator to manage inquiries, schedule care plan visits, and coordinate admissions for patients across life spans. You will maintain patient records, verify benefits, and collaborate with physicians and case managers to ensure timely service.

The role requires strong communication, organization, and team-oriented approach. Escondido, CA location with full-time hours and weekend coverage; competitive benefits accompany the position.

Qualifications

• High school diploma or equivalent with 2+ years in healthcare or call center.
• Excellent verbal and written communication skills.
• Bilingual Spanish speaking preferred.

Responsibilities

• Answer inquiries and schedule care plan visits for patients.
• Document inquiries in patient database.
• Schedule admissions presentations with physicians, patients, families, and case managers.
• Verify Medicare/Medicaid hospice benefits.
• Assist with referrals and coordination of services for discharges.

Skills

Verbal communication

Written communication

Organizational skills

Phone etiquette

Multitasking

Problem solving

Teamwork

Customer service

Spanish bilingual

Education

High school diploma or equivalent

2+ years healthcare or call center experience

Tools

Office software (MS Office)

Call center software

Job description

Elizabeth Hospice is recruiting an Intake Coordinator to manage inquiries, schedule care plan visits, and coordinate admissions for patients across life spans. You will maintain patient records, verify benefits, and collaborate with physicians and case managers to ensure timely service.

The role requires strong communication, organization, and team-oriented approach. Escondido, CA location with full-time hours and weekend coverage; competitive benefits accompany the position.