Compassionate Healthcare Switchboard Operator

HCA Healthcare; Hopewell (VA); Vor Ort; USD 18.000 - 22.000; Vollzeit

Zusammenfassung

TriCities Hospital in Hopewell, VA is seeking a compassionate Switchboard PBX Operator to provide administrative support to patients of all populations. You will operate the console promptly and maintain courtesy when responding to callers.

You will accurately identify and take appropriate action for emergencies (Code Red, Code Blue, Code Yellow) and report repair needs. We value teamwork, adherence to hospital policies, and a patient-first approach.

Qualifikationen

• One (1) year of switchboard or telephone operator experience with a clear speaking voice suitable for electronic communications.
• Previous healthcare operator experience preferred, along with basic clerical and computer skills.

Aufgaben

• Operate console unit promptly and efficiently.
• Maintain courtesy when responding to incoming and outgoing callers.
• Identify and take appropriate action for Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats.

Kenntnisse

Switchboard experience

Clear speaking voice

Healthcare operator experience (pref)

Tools

Computer skills

Jobbeschreibung

TriCities Hospital in Hopewell, VA is seeking a compassionate Switchboard PBX Operator to provide administrative support to patients of all populations. You will operate the console promptly and maintain courtesy when responding to callers.

You will accurately identify and take appropriate action for emergencies (Code Red, Code Blue, Code Yellow) and report repair needs. We value teamwork, adherence to hospital policies, and a patient-first approach.