Compassionate Healthcare Front Desk Receptionist

Reliant Care Management Company; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Telemedicine

Unlimited Assistance

Mayo Clinic Programs

Job summary

Reliant Care Management Company seeks a Receptionist to greet residents, families, and visitors with a warm, professional approach and manage a busy front desk in a healthcare setting.

You will answer calls, coordinate appointments, handle mail, and support administrative tasks while maintaining a welcoming, organized reception area. This role requires 12-hour shifts, including weekends and holidays.

Qualifications

• High school diploma or equivalent required; office administration training is a plus.
• Previous receptionist/front desk experience, preferably in health care.
• Strong verbal and written communication; excellent organizational skills.

Responsibilities

• Greet residents, families, and visitors professionally.
• Answer and route incoming calls to appropriate departments.
• Manage front desk to stay clean, organized, and inviting.
• Provide facility information to visitors and callers.
• Maintain visitor logs and security protocols.
• Schedule appointments for residents, staff, and visitors.
• Assist with data entry and filing.
• Sort and distribute mail and deliveries.
• Monitor supplies for the reception area.
• Collaborate with departments for seamless communication.
• Handle emergencies by contacting appropriate personnel.

Skills

Customer service

Communication skills

Organization

Multitasking

MS Office

Front desk experience

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Office equipment

Job description

Reliant Care Management Company seeks a Receptionist to greet residents, families, and visitors with a warm, professional approach and manage a busy front desk in a healthcare setting.

You will answer calls, coordinate appointments, handle mail, and support administrative tasks while maintaining a welcoming, organized reception area. This role requires 12-hour shifts, including weekends and holidays.