Compassionate Healthcare Front Desk Receptionist

Resolve Solutions-Diamondback; Phoenix (AZ); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Resolve Diamondback is seeking a friendly, professional Receptionist to be the first point of contact for residents, families, visitors, and staff in a healthcare environment. The role emphasizes excellent customer service, clear communication, and strong organizational abilities to support daily administrative and front-desk operations.

The Receptionist will greet guests, screen calls, relay messages, maintain a welcoming lobby, assist with sign-in and security protocols, and handle routine

Qualificações

• High school diploma or equivalent required.
• Must have a valid AZ Fingerprint Clearance Card.
• Must have a valid Food Handler's Card, and BLS or CPR.

Responsabilidades

• Greet and assist visitors, residents, family members, vendors, and staff in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls to the appropriate departments.
• Take and relay accurate messages in a timely manner.
• Maintain the front desk and lobby in a clean, organized, and welcoming condition.
• Assist with visitor sign-in procedures and follow facility security protocols.
• Provide general information and directions to visitors while protecting resident privacy.
• Receive and distribute incoming mail, deliveries, and other correspondence.
• Assist with clerical and administrative tasks, including filing, data entry, and maintaining records as assigned.
• Communicate professionally with nursing staff, administration, and other departments.
• Maintain confidentiality and comply with HIPAA requirements and facility policies.
• Report concerns, unusual situations, or emergencies to the appropriate staff promptly.
• Perform other administrative duties as assigned.

Conhecimentos

Customer service

Communication

Interpersonal skills

Multitasking

Organizational skills

Professional demeanor

Formação académica

High school diploma or equivalent

AZ Fingerprint Clearance Card

Food Handler's Card

BLS or CPR

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Resolve Diamondback is seeking a friendly, professional Receptionist to be the first point of contact for residents, families, visitors, and staff in a healthcare environment. The role emphasizes excellent customer service, clear communication, and strong organizational abilities to support daily administrative and front-desk operations.

The Receptionist will greet guests, screen calls, relay messages, maintain a welcoming lobby, assist with sign-in and security protocols, and handle routine