Compassionate Front Desk Coordinator (Healthcare)

Optalis Healthcare (Health & Rehabilitation Centers); Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Optalis Healthcare (Health & Rehabilitation Centers) is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, and staff. You will manage the front desk, answer phones, direct inquiries, and provide clerical support to facility operations.

The role requires strong communication, customer service, and organizational skills, with proficiency in Microsoft Office and phone systems.

Qualifications

• High school diploma or equivalent.
• Experience in healthcare or office reception role (preferred).

Responsibilities

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.
• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Skills

Communication

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

Optalis Healthcare (Health & Rehabilitation Centers) is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, and staff. You will manage the front desk, answer phones, direct inquiries, and provide clerical support to facility operations.

The role requires strong communication, customer service, and organizational skills, with proficiency in Microsoft Office and phone systems.