Compassionate Healthcare Admissions Specialist

PACS Group; Richardson (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

PACS Group is seeking an Admissions Assistant to support smooth transitions for new residents and their families. You will work with the Admissions Coordinator and interdisciplinary teams to facilitate efficient, empathetic admissions while maintaining compliance and confidentiality.

Ideal candidates have experience in admissions or healthcare, strong communication skills, and proficiency with EHR systems and MS Office.

Qualifications

• Education and/or Experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Customer service

Organization

Interpersonal skills

Confidentiality

Education

Experience in admissions/healthcare

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

PACS Group is seeking an Admissions Assistant to support smooth transitions for new residents and their families. You will work with the Admissions Coordinator and interdisciplinary teams to facilitate efficient, empathetic admissions while maintaining compliance and confidentiality.

Ideal candidates have experience in admissions or healthcare, strong communication skills, and proficiency with EHR systems and MS Office.