Admissions Assistant — Seamless Patient Onboarding

(Rehabilitation And Healthcare Center Of Tampa) SS Hillsborough III Community HC, LLC; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support a smooth transition for new residents and their families. This role partners with the Admissions Coordinator and interdisciplinary teams to ensure efficient admissions and compliant documentation.

Ideal candidates will have prior admissions or healthcare experience, strong communication skills, and proficiency with MS Office and EHR systems. This on-site position emphasizes empathetic service and accurate record-keeping.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff for a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Tools

Microsoft Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to support a smooth transition for new residents and their families. This role partners with the Admissions Coordinator and interdisciplinary teams to ensure efficient admissions and compliant documentation.

Ideal candidates will have prior admissions or healthcare experience, strong communication skills, and proficiency with MS Office and EHR systems. This on-site position emphasizes empathetic service and accurate record-keeping.