Admissions & Onboarding Specialist

PACS Group; San Diego (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

PACS Group seeks an Admissions Assistant to welcome new residents and families, coordinating pre-admission steps, tours, and documentation. You will collaborate with nurses, social services, and admin staff to ensure smooth, compliant admissions and accurate records.

Strong communication, organization, and privacy handling are essential, with experience in healthcare or long-term care settings and familiarity with EHRs and insurance verifications.

Qualifications

• Experience in admissions, healthcare or long-term care preferred.
• Knowledge of Medicare/Medicaid and insurance verification.
• Excellent communication and customer service.
• Strong organizational skills and attention to detail.
• Proficiency with EHR systems and Microsoft Office.

Responsibilities

• Serve as first contact for residents, families, hospitals, and referral sources.
• Coordinate admissions including pre-admission assessments and documentation.
• Maintain records per regulations.
• Assist with insurance verifications and financial eligibility.
• Provide tours and information to prospective residents and families.
• Collaborate with nursing, social services, and admin staff to ensure a seamless admission.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

EHR systems

Microsoft Office

Insurance verification

Tools

EHR systems

Microsoft Office

Job description

PACS Group seeks an Admissions Assistant to welcome new residents and families, coordinating pre-admission steps, tours, and documentation. You will collaborate with nurses, social services, and admin staff to ensure smooth, compliant admissions and accurate records.

Strong communication, organization, and privacy handling are essential, with experience in healthcare or long-term care settings and familiarity with EHRs and insurance verifications.