Compassionate Healthcare Admissions Concierge

PACS Group (United Kingdom); United States; Sur place; USD 28 000 - 48 000; Plein temps

Résumé du poste

PACS Group is seeking an Admissions Assistant in the United States to support the Admissions Coordinator and work with interdisciplinary teams to ensure an efficient admissions process. The role includes serving as the first contact for prospective residents and families, scheduling admissions, and maintaining accurate records in compliance with regulations.

Ideal candidates will have healthcare admissions experience, knowledge of Medicare/Medicaid processes, and excellent communication and

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and EHR systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsabilités

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Connaissances

Healthcare admissions

Customer service

Communication

Confidentiality

Outils

Microsoft Office

Electronic Health Records (EHR)

Description du poste

PACS Group is seeking an Admissions Assistant in the United States to support the Admissions Coordinator and work with interdisciplinary teams to ensure an efficient admissions process. The role includes serving as the first contact for prospective residents and families, scheduling admissions, and maintaining accurate records in compliance with regulations.

Ideal candidates will have healthcare admissions experience, knowledge of Medicare/Medicaid processes, and excellent communication and