Compassionate Resident Admissions Coordinator

(The Suites Rio Vista) LOESH Rio Rancho, LLC; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and welcome new residents and their families. You will coordinate admissions, gather pre-admission documents, verify information, and provide tours as needed.

Ideal candidates bring healthcare or long-term care admissions experience, strong communication, and proficiency with Microsoft Office and EHR systems; confidentiality and professionalism are essential in a busy, patient-centered environment.

Qualifications

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare/Medicaid and insurance verification.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to handle confidential information professionally.

Responsibilities

• Serve as the first contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records per federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Effective communication

Interpersonal skills

Customer service

Organizational skills

Confidentiality

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and welcome new residents and their families. You will coordinate admissions, gather pre-admission documents, verify information, and provide tours as needed.

Ideal candidates bring healthcare or long-term care admissions experience, strong communication, and proficiency with Microsoft Office and EHR systems; confidentiality and professionalism are essential in a busy, patient-centered environment.