Resident Admissions Specialist

LACAMASCREEK in; Camas (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

PACS seeks an Admissions Assistant to support the smooth transition of new residents and their families. You will coordinate admissions, schedule assessments, and maintain records, working with nursing, social services, and admin staff to ensure an empathetic admissions process.

You will verify insurance, assist with authorizations, and provide facility tours while handling confidential information with professionalism. Experience in healthcare admissions is strongly preferred.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills; strong organizational skills and attention to detail; proficiency in Microsoft Office and EHR systems; ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Verbal communication

Interpersonal skills

Customer service

Organizational skills

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

PACS seeks an Admissions Assistant to support the smooth transition of new residents and their families. You will coordinate admissions, schedule assessments, and maintain records, working with nursing, social services, and admin staff to ensure an empathetic admissions process.

You will verify insurance, assist with authorizations, and provide facility tours while handling confidential information with professionalism. Experience in healthcare admissions is strongly preferred.