Compassionate Healthcare Admissions Assistant

PACS Group; San Diego (CA); Presencial; USD 28.000 - 48.000; Jornada completa

Descripción de la vacante

PACS Group is hiring an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams to ensure a smooth admissions process for new residents and families. This role serves as the first point of contact for prospective residents, families, hospitals, and referrals, coordinating admissions and maintaining precise records in line with regulations.

It also assists with insurance verifications, tours, and outreach while upholding confidentiality and

Formación

• Experience in admissions, healthcare, or long-term care settings is strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsabilidades

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Conocimientos

Admissions experience

Communication skills

Organization

Confidentiality

Medicare/Medicaid knowledge

Herramientas

Microsoft Office

Electronic Health Records (EHR)

Descripción del empleo

PACS Group is hiring an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams to ensure a smooth admissions process for new residents and families. This role serves as the first point of contact for prospective residents, families, hospitals, and referrals, coordinating admissions and maintaining precise records in line with regulations.

It also assists with insurance verifications, tours, and outreach while upholding confidentiality and