Compassionate Funeral Services Assistant

Service Corporation International; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Wichita, KS, is seeking a compassionate, detail-oriented assistant to provide clerical and administrative support for funeral operations. The role includes greeting the public, answering questions, assisting with services, and ensuring smooth office flow during visits and events.

You will handle phones, prepare service documents, help with cremation and arrangements as directed, and coordinate with staff to support families with care and compassion.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsibilities

• Prepares for services including delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with preparation of remains and related tasks per law and company policy.
• Performs office duties such as answering phones, operating fax, computer, multiline phone, debit card machine, and other equipment.
• Run errands for floral delivery and supplies as needed.
• Acts as usher and may assist with parking or transportation requirements.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Assists with visitations, memorials, and funeral services including setup and preparation.

Skills

Customer service

MS Office

Data entry

Communication

Education

High school diploma

Tools

Databases

Job description

Service Corporation International in Wichita, KS, is seeking a compassionate, detail-oriented assistant to provide clerical and administrative support for funeral operations. The role includes greeting the public, answering questions, assisting with services, and ensuring smooth office flow during visits and events.

You will handle phones, prepare service documents, help with cremation and arrangements as directed, and coordinate with staff to support families with care and compassion.