Compassionate Funeral Services Assistant

Service Corporation International; Grand Prairie (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Grand Prairie, TX seeks a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, answer questions, and assist on services, while maintaining compassion and professionalism.

The role requires a high school diploma and prior customer service. Proficiency with MS Office and a team-oriented mindset are important as you help with visitations, arrangements, and transportation.

Qualifications

• Education High school diploma or equivalent.
• Experience Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services including delivering and setting up floral arrangements, chairs, caskets, urns and keepsakes for client families.
• Prepares documents related to services and cremations as directed by management.
• Assists with the preparation of remains, dressing and lifting when permitted by law and company policy.
• Performs office duties such as answering phones and operating basic office equipment.
• Runs errands for supplies and floral deliveries.
• Serves as an usher and may park cars or provide transportation as needed.
• Drives funeral home vehicles for services and family pickups.
• Greets and assists client families entering the office for information and help.
• Accommodates family needs during service and visitation; assists with setup and reception.
• May wash and clean funeral home vehicles when required.

Skills

Customer service

Sales experience

MS Office

Databases

Compassion and integrity

Verbal and written communication

Professionalism

Team player

Education

High school diploma

Tools

MS Office suite

Databases

Job description

Service Corporation International in Grand Prairie, TX seeks a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, answer questions, and assist on services, while maintaining compassion and professionalism.

The role requires a high school diploma and prior customer service. Proficiency with MS Office and a team-oriented mindset are important as you help with visitations, arrangements, and transportation.