Compassionate Funeral Services Assistant | Client Care

Service Corporation International; Marana (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. The role involves assisting families, coordinating services, and performing light transportation tasks in a compassionate, compliant manner.

Responsibilities include preparing for services, handling documents, greeting families, and supporting visitations and ceremonies.

Qualifications

• High school diploma or equivalent required.
• Prior customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; willingness to learn.

Responsibilities

• Prepares for services by setting up floral arrangements, chairs, caskets, urns, photos and keepsakes for client families.
• Prepares documents related to services, cremations, maintenance.
• Assists with preparation of remains, including dressing and lifting as permitted by law.
• Performs office duties: phones, fax, computer, multiline phone system, transactions, mail, and media equipment.
• Runs errands for supplies and deliveries.
• Acts as usher; may park cars or handle transportation needs.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Assists with visitations and services: setup, dressing, and item delivery.
• Greets clients and provides information at the office.

Skills

Customer service

MS Office

Communication skills

Team player

Education

High school diploma or equivalent

Tools

MS Office suite

Databases

Job description

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. The role involves assisting families, coordinating services, and performing light transportation tasks in a compassionate, compliant manner.

Responsibilities include preparing for services, handling documents, greeting families, and supporting visitations and ceremonies.