Compassionate Funeral Services Support Specialist

Service Corporation International; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Louisville, KY is seeking a Funeral Services Assistant to provide clerical and front‑line support for funeral operations. You will greet families, manage information desks, assist with services, transport belongings, and help with visitations and ceremonies.

Responsibilities include preparing service materials, assisting with remains, driving agency vehicles when needed, handling office duties, and coordinating with management to ensure compassionate care and

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepare for services: floral arrangements, chairs, caskets, urns, photos, and keepsakes for client families.
• Prepare documents related to services, cremations, maintenance, as directed by management.
• Assist with preparation of remains, including dressing and lifting, or operation of crematory as permitted by law.
• Perform office duties: phones, fax, computer, multiline phone system, debit card machine, typewriter, postage meter, scale, stereo/video system.
• Run errands for floral delivery, supplies, documents, etc.
• Greet and assist client families entering the office for information and assistance; usher and assist during services and visitations.
• Drive funeral home vehicles for services and family transportation; park cars as needed.
• Assist with visitations, memorials, and funeral services: set up, dressing, casketing remains, delivering items, etc.
• Ensure refreshments are available where allowed by law.

Skills

Customer service

MS Office

Databases

Education

High school diploma

Tools

MS Office

Databases

Job description

Service Corporation International in Louisville, KY is seeking a Funeral Services Assistant to provide clerical and front‑line support for funeral operations. You will greet families, manage information desks, assist with services, transport belongings, and help with visitations and ceremonies.

Responsibilities include preparing service materials, assisting with remains, driving agency vehicles when needed, handling office duties, and coordinating with management to ensure compassionate care and