Compassionate Funeral Admin & Scheduling Specialist

sci; Carolina (PR); On-site; USD 28,000 - 38,000; Full time

Job summary

SCI provides administrative and clerical support to funeral home, cemetery, crematory or a combination of facilities in US-PR - Carolina. You greet the public and provide information on services with empathy and professionalism.

Responsibilities include preparing death certificates and related documents, processing payments, coordinating memorial orders and maintaining schedules, while ensuring accuracy and confidentiality in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of office clerical or customer service experience preferred.
• Experience in a fast-paced, customer-focused environment is required.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and/or certificates
• Prepares and processes Veteran's paperwork
• Prepares marker monument placement paperwork
• Ensures documentation supports requested products and services complies with regulations
• Maintains daily schedules, reports and documents
• Receives and processes payments and contracts
• Coordinates order of memorials and related products
• Oversees processing of installation orders to grounds and maintenance
• Processes accounts payable transactions
• Assists with obituary preparation
• Assists management, sales and staff as needed
• Greets family members and clients and communicates needs promptly
• Maintains confidentiality and empathetic communication

Skills

Customer service

Communication skills

Organization skills

Attention to detail

Compassion and integrity

Confidentiality

MS Office Suite

Basic mathematics

Office equipment knowledge

Education

High School diploma or equivalent

Tools

MS Office

Job description

SCI provides administrative and clerical support to funeral home, cemetery, crematory or a combination of facilities in US-PR - Carolina. You greet the public and provide information on services with empathy and professionalism.

Responsibilities include preparing death certificates and related documents, processing payments, coordinating memorial orders and maintaining schedules, while ensuring accuracy and confidentiality in a fast-paced environment.