Compassionate Funeral Admin & Scheduling Specialist

sci; Canóvanas (PR); On-site; USD 30,000 - 38,000; Full time

Job summary

SCI is seeking an organized clerical professional to support funeral home, cemetery, and related services in Canóvanas, PR. You will greet the public, provide information, and help ensure compassionate customer service while handling documents and payments.

You will prepare certificates and paperwork, coordinate memorial orders, maintain schedules, and assist staff including reception backup, while upholding privacy and regulatory compliance.

Qualifications

• 1–2 years of office clerical or customer service experience.
• Experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent required.
• Strong communication, organization, and confidentiality.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete required permits and/or certificates.
• Process Veteran's paperwork and monument placement paperwork.
• Ensure documentation to support products and services is accurate and compliant.
• Prepare and distribute daily schedules, reports and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and related products and inventory control.
• Order office supplies and oversee installation orders with grounds/maintenance.
• Process accounts payable transactions and assist with obituaries.
• Assist Location Management, Sales, Family Service Counselors and payroll as needed.
• Serve as a back-up to Receptionist and greet families with empathy.

Skills

MS Office Suite

Verbal & written communication

Organization & detail orientation

Confidentiality

Customer service

Computers & office equipment

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

SCI is seeking an organized clerical professional to support funeral home, cemetery, and related services in Canóvanas, PR. You will greet the public, provide information, and help ensure compassionate customer service while handling documents and payments.

You will prepare certificates and paperwork, coordinate memorial orders, maintain schedules, and assist staff including reception backup, while upholding privacy and regulatory compliance.